Terms of Use

Change Decoded, LLC

Effective Date: March 7, 2026 | Last Updated: April 22, 2026

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS SITE. BY ACCESSING OR USING THE SITE, CREATING A FREE ACCOUNT, OR PURCHASING ANY PRODUCT OR SERVICE, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE, DO NOT USE THE SITE.

Definitions

The following terms have the meanings set forth below when used in these Terms of Use:

"Account" means the free account created by You to access the Change Agent Basic Toolkit and associated free resources available through the Site.

"Change Agent Basic Toolkit" means Your free Account and the gateway to the following free resources made available upon registration, including but not limited to: Movement Health Check Guides, Health Check Reflection Guides, and access to the LinkedIn Community, and other digital assets provided to You by the Company.

"Company" (referred to as "We," "Us," or "Our") means Change Decoded, LLC, a limited liability company organized under the laws of the State of South Dakota.

"Content" means all text, graphics, logos, images, workbooks, guides, frameworks, course materials, blog articles, and any other written, visual, or downloadable materials available through

the Site.

"Digital Products" means the downloadable digital goods available for purchase through the Site, including but not limited to the Beyond Change Management: Orchestrating Transformation

Course/Program and the Movement Health Check Guides and Health Check Reflection Guides, as listed on the Site from time to time.

"Framework" means the Company's proprietary organizational change management framework and methodology, for which a federal trademark application is currently pending with the United States Patent and Trademark Office.

"LinkedIn Community" means the professional community operated by the Company on the LinkedIn platform, access to which is provided to Basic Toolkit account holders.

"Physical Products" means the physical goods available for purchase through the Site that are shipped to the address provided at checkout, including but not limited to the Transformation Harmony Framework Workbook (printed), the Track Builder Workbook (printed), and the Change Agent Gift Box, and other products that may appear on the Site for sale from time to time. Physical Products are sold, not licensed; however, the intellectual property embodied in Physical Products — including all content, text, the Framework, and methodology — remains the exclusive property of Change Decoded, LLC and is protected by copyright regardless of format.

"Privacy Policy" means the Company's Privacy Policy, available at www.change-decoded.com/privacy-policy, which is incorporated into these Terms by reference.

"Products" means all Physical Products and Digital Products offered for sale through the Site, collectively.

"Refund Policy" means the Company's Refund Policy, available at www.change-decoded.com/refund-policy, which is incorporated into these Terms by reference.

"Site" means the website located at www.change-decoded.com operated by the Company.

"Terms of Purchase" means the Company's Terms of Purchase for Digital Products and Downloads, available at www.change-decoded.com/terms-of-purchase, which is incorporated into

these Terms by reference.

"Website Disclaimer" means the Company's Website Disclaimer, available at www.change-decoded.com/disclaimer, which is incorporated into these Terms by reference.

"You" means the individual accessing or using the Site, or the company or other legal entity on behalf of which such individual is accessing or using the Site, as applicable. "Your" has a

corresponding meaning.

1. About These Terms

These Terms of Use ("Terms") govern Your access to and use of the website located at www.change-decoded.com (the "Site"), operated by Change Decoded, LLC ("Company," "We," "Us," or "Our"). The Site offers educational content, physical and digital products, a free Change Agent Basic Toolkit, and access to Our professional community for individuals and organizations working in the field of organizational change and transformation.

These Terms apply to all visitors, registered account holders, purchasers, and any other users of the Site, regardless of whether they have created an account or made a purchase. Your use of the Site constitutes Your agreement to these Terms. We reserve the right to update or modify these Terms at any time. Continued use of the Site after changes are posted constitutes acceptance of the updated Terms.

These Terms work in conjunction with Our Terms of Purchase, Refund Policy, Privacy Policy, and Website Disclaimer, each of which is incorporated herein by reference. In the event of any conflict among these documents, the following hierarchy applies: Our Refund Policy governs with respect to refund eligibility and process; Our Terms of Purchase govern with respect to all other purchase and transaction matters; and these Terms of Use govern with respect to all other site use matters.

2. Acceptance of Terms and Agreement to Be Bound

A. General Visitors (Browsewrap)

By accessing or browsing the Site, You acknowledge that you have read, understood, and agree to be bound by these Terms and Our Privacy Policy, which is incorporated herein by reference. If You are using the Site on behalf of an organization, You represent and warrant that You have the authority to bind that organization to these Terms, and “You” in these Terms refers to both You individually and the organization.

B. Free Account Holders (Clickwrap at Registration)

When You create a free account to access the Change Agent Basic Toolkit and associated resources, You will be presented with a prompt to affirmatively agree to these Terms and Our Privacy Policy as part of the account creation process. You must click “I Agree,” check a confirmation box, or take a similar affirmative action before Your account will be created. By completing account registration, You agree to be bound by these Terms in their entirety.

C. Organizational Purchasers

If You are purchasing on behalf of an organization or company, You represent and warrant that You have the legal authority to enter into these Terms on behalf of that organization. Acceptance of these Terms by an individual on behalf of an organization binds the organization. Each individual user within an organization requires a separate license unless a separate written agreement provides otherwise.

3. Eligibility

The Site is intended for use by individuals who are at least 18 years of age. By using the Site, You represent and warrant that You are at least 18 years old and have the legal capacity to enter into a binding agreement. We do not knowingly permit access to or use of the Site by individuals under the age of 18. If We discover that a user is under 18, We reserve the right to terminate their account and access without notice.

We do not knowingly permit access to or use of the Site by individuals under the age of 13. Our collection and handling of personal information from minors is governed by our Privacy Policy, which includes provisions compliant with the Children's Online Privacy Protection Act (COPPA). If we discover that a user under 13 has provided personal information, we will delete it promptly.

4. Account Registration and Security

To access the Change Agent Basic Toolkit and associated free resources, You must create a free account by providing Your name and email address. You agree to provide accurate, current, and complete information during registration and to update that information as needed to keep it accurate.

You are solely responsible for maintaining the confidentiality of Your account credentials and for all activity that occurs under Your account. You agree to notify Us immediately at support@change-decoded.com if You become aware of any unauthorized use of Your account or any other security breach. We are not liable for any loss or damage arising from Your failure to protect Your account credentials.

We reserve the right to suspend or terminate Your account at any time if We reasonably believe You have violated these Terms, provided false information, or engaged in conduct that is harmful to other users, the Company, or third parties.

5. Products, Services, and License

A. Free Resources

Upon creating a free account, You will receive access to the Change Agent Basic Toolkit — which is Your free account and serves as the gateway to the following free resources including but not limited to: Movement Health Check Guides, Reflection Guides, and access to Our LinkedIn Community. These resources are provided at no charge for Your personal professional development and organizational use, subject to the license and use restrictions set forth in Section 5D of these Terms.

B. Paid Digital Products

The following Digital Products are available for purchase through the Site and are delivered electronically via download links accessible through Your account on the Site portal, available upon login following payment confirmation:

  • Movement Health Check Guides

  • Health Check Reflection Sheets

  • Beyond Change Management: Orchestrating Transformation

  • Additional digital guides and resources as listed on the Site from time to time

Digital Products are licensed, not sold. Your purchase grants You a limited, personal, non-exclusive, non-sublicensable, non-transferable, revocable license to use the Digital Product solely for the purposes described in Section 5D. All purchases of Digital Products are subject to Our Terms of Purchase, which are incorporated herein by reference.

Course/Program access is granted for ninety (90) days from the date of purchase and is non-renewable and non-transferable.

C. Paid Physical Products

The following Physical Products are available for purchase through the Site and are shipped to the address provided at checkout:

• Transformation Harmony Framework Workbook (printed)

• Track Builder Workbook (printed)

• Change Agent Gift Box (physical bundle — see Terms of Purchase Section 6B for contents)

Physical Products are sold, not licensed. The intellectual property embodied in Physical Products — including all content, text, the Framework, and methodology — remains the exclusive property of Change Decoded, LLC and is protected by copyright regardless of format. Your purchase of a Physical Product transfers ownership of the physical item only and does not grant You any license to reproduce, adapt, distribute, or commercialize the content therein. All purchases of Physical Products are subject to Our Terms of Purchase, which are incorporated herein by reference.

D. License Grant and Permitted Use

Subject to these Terms, We grant You a limited, personal, non-exclusive, non-sublicensable, non-transferable, revocable license to access and use the Site content, free resources, and any Digital Products You have lawfully purchased or accessed, solely for the following purposes:

  • Your own personal professional development and learning only.

This license does not include the right to: reproduce, copy, distribute, publicly display, or create derivative works based on any content or digital product; use any content or product in connection with training, coaching, consulting, or facilitation services offered to third parties; teach, license, sublicense, resell, or otherwise transfer any content or product to any third party; remove or alter any proprietary notices, trademarks, or attribution language from any content; or use the Company’s name, framework name, trademarks, or branding without prior written permission.

Physical Products are sold as physical goods. Your purchase of a Physical Product transfers ownership of the physical item only. The intellectual property embodied in Physical Products — including all content, text, the Framework, and methodology — is not licensed to You and remains the exclusive property of Change Decoded, LLC. The restrictions on reproduction, distribution, and commercial use set forth in this Section apply equally to content embodied in Physical Products regardless of format.

6. Intellectual Property

A. Ownership

All content on the Site, including but not limited to text, graphics, logos, images, workbooks, guides, frameworks, course materials, the proprietary framework and methodology, and all associated intellectual property, is owned by or licensed to Change Decoded, LLC and is protected by applicable copyright, trademark, and other intellectual property laws.

B. Trademark

The Company’s name, logo, and the name of its proprietary products, courses, and frameworks are the intellectual property of Change Decoded, LLC. All rights in the framework name and associated branding are common law trademarks, registered trademarks, and/or trademarks pending registration. You may not use the Company’s name, logo, product names, course names, framework name, or any confusingly similar mark without prior written permission.

C. Third-Party Design Elements

Certain visual design elements incorporated into Our digital products were created using Canva and are subject to Canva’s Content License Agreement (available at https://www.canva.com/policies/content-license-agreement/). These elements are used in accordance with that license. Nothing in these Terms conveys ownership of Canva-sourced design assets to You.

D. Framework and Methodology

Our proprietary framework and methodology (the “Framework”) represents original intellectual property developed through practical organizational transformation work. The Framework builds on established change management principles and organizational psychology and is designed as a practical guide for reflection and action, not an academic model. The Framework does not guarantee results. You may not represent the Framework as Your own, teach it to others for commercial purposes, or attribute it to any source other than Change Decoded, LLC without prior written permission.

E. User-Generated Content

If You post comments on Our blog or participate in Our LinkedIn Community, You retain ownership of content You post. However, by posting content on Our blog, You grant Us a non- exclusive, royalty-free license to use, display, reproduce, and distribute that content solely in connection with the operation of the Site and Our related business activities. You represent and warrant that any content You post does not infringe the rights of any third party, is not defamatory or unlawful, and complies with these Terms. You may request removal of Your blog comments at any time by contacting Us at support@change-decoded.com. We will make reasonable efforts to remove Your content upon request, subject to any legal or operational obligations to retain it. Please note that content removed from the Site may persist in cached versions, search engine results, or third-party archives for a period of time beyond Our control.

Content posted in Our LinkedIn Community is governed by LinkedIn’s own terms of service and community standards. We are not responsible for content posted by community members and reserve the right to remove any content from Our blog or community that violates these Terms or that We determine, in Our sole discretion, to be inappropriate.

F. DMCA Notice

If You believe that content available through the Site infringes Your copyright, You may submit a notice pursuant to the Digital Millennium Copyright Act (17 U.S.C. § 512) to support@change-decoded.com with the following information: (a) identification of the copyrighted work claimed to have been infringed; (b) identification of the material claimed to be infringing and its location on the Site; (c) Your contact information; (d) a statement that You have a good faith belief that use of the material is not authorized by the copyright owner; and (e) a statement, made under penalty of perjury, that the information in the notice is accurate and that You are the copyright owner orauthorized to act on the owner's behalf.

7. No Professional Advice — Important Disclaimer

THE CONTENT AVAILABLE ON THIS SITE, INCLUDING THE FRAMEWORK, WORKBOOKS, GUIDES, BLOG ARTICLES, AND ALL OTHER MATERIALS, IS PROVIDED FOR GENERAL EDUCATIONAL AND INFORMATIONAL PURPOSES ONLY. IT DOES NOT CONSTITUTE AND SHOULD NOT BE CONSTRUED AS PROFESSIONAL ADVICE OF ANY KIND.

A complete Website Disclaimer is available at www.change-decoded.com/disclaimer and is incorporated into these Terms of Use by reference.

Specifically, nothing on this Site or in any of Our products or materials constitutes or should be relied upon as:

  • Human resources or people management advice. Our content addresses organizational change concepts and frameworks. It is not HR advice and does not address employment law, personnel decisions, disciplinary matters, or human resources compliance. Consult a qualified HR professional or employment attorney for such matters.

  • Management consulting advice. Our framework and materials are educational tools designed for reflection and practical application. They do not constitute management consulting services, and We make no representations about the suitability of the framework for any particular organizational context or challenge.

  • Legal advice. Nothing on this Site constitutes legal advice. The Company is not a law firm and does not provide legal services. Do not rely on any content on this Site as a substitute for advice from a licensed attorney in Your jurisdiction.

  • Financial advice. Nothing on this Site constitutes financial, investment, accounting, or tax advice. Do not rely on any content on this Site as a substitute for advice from a qualified financial or tax professional.

  • Information technology or technology selection advice. Content that touches on technology decisions, IT strategy, or digital transformation is provided for general educational context only. Technology decisions should be made in consultation with qualified IT professionals familiar with Your specific organizational environment and needs.

Results from using Our framework and materials will vary based on individual circumstances, organizational culture, leadership engagement, and a wide range of other factors outside Our control. We make no representations or guarantees about the outcomes You may achieve from using Our content or products.

8. Prohibited Conduct

You agree not to use the Site or any content or product obtained through the Site to:

  • Violate any applicable federal, state, local, or international law or regulation

  • Infringe the intellectual property rights of the Company or any third party

  • Reproduce, distribute, publicly display, resell, sublicense, or create derivative works from any Site content or digital product without prior written permission

  • Use the Framework, workbooks, guides, or any other content in connection with coaching, consulting, training, or facilitation services offered to third parties

  • Impersonate the Company, its team members, or any other person or entity

  • Post or transmit any content that is defamatory, harassing, abusive, obscene, fraudulent, or otherwise objectionable

  • Introduce any virus, malware, or other harmful code to the Site

  • Attempt to gain unauthorized access to any portion of the Site or any system or network connected to the Site

  • Use any automated means, including scrapers or bots, to access, monitor, or copy any content from the Site

  • Use any content from the Site to develop competing products, services, or methodologies

You agree not to initiate a chargeback or payment dispute with your bank, credit card issuer, or payment provider in circumstances where a refund would not be available under our Refund Policy. If you have a concern about a charge, you agree to contact us first at support@change-decoded.com and allow us a reasonable opportunity to resolve the issue before initiating any dispute with your financial institution. If you initiate a chargeback in bad faith or in circumstances not permitted under our Refund Policy, we reserve the right to dispute the chargeback, provide your financial institution with documentation of your purchase, our delivery of the product, and your agreement to these Terms, suspend or terminate your account and access to any products or the Site, and pursue any other remedies available to us under applicable law. Initiating a fraudulent or bad-faith chargeback may constitute a breach of these Terms and, in some circumstances, may constitute fraud.

In addition to any other remedies available to us, if you initiate a chargeback that is determined to be invalid, unauthorized, or in bad faith, you agree to pay a chargeback penalty fee of $35.00 per chargeback incident to cover the administrative costs, processing fees, and other expenses we incur in connection with disputing the chargeback. This fee will be invoiced to you directly and is immediately due upon receipt of the invoice and payable upon demand.

We reserve the right to investigate and take appropriate action against anyone who, in Our sole discretion, violates these prohibitions, including terminating their account, blocking access to the Site, and pursuing available legal remedies.

9. Third-Party Links and Platforms

The Site may contain links to third-party websites, platforms, and resources, including Our LinkedIn Community. These links are provided for convenience only and do not constitute an endorsement or approval of the linked content. We have no control over the content, privacy practices, or terms of third-party sites and are not responsible for any loss or damage that may arise from Your use of them. Your use of any third-party site is governed by that site’s own terms of service and privacy policy.

10. Disclaimers and Limitation of Liability

A. Disclaimer of Warranties

THE SITE AND ALL CONTENT, PRODUCTS, AND SERVICES AVAILABLE THROUGH THE SITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components; that defects will be corrected; that the content is accurate, complete, or current; or that the Site or its content is suitable for Your particular purposes.

B. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL CHANGE DECODED, LLC, ITS MEMBERS, MANAGERS, EMPLOYEES, CONTRACTORS, OR AGENTS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, BUSINESS INTERRUPTION, OR LOSS OF GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SITE, ANY CONTENT, OR ANY PRODUCT OR SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SITE SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00).

C. Indemnification

You agree to indemnify, defend, and hold harmless Change Decoded, LLC and its members, managers, employees, contractors, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) Your use of the Site or any product or content; (b) Your violation of these Terms; (c) Your violation of any third-party right, including any intellectual property right; (d) any unauthorized use or distribution of the Framework or any Digital Product in violation of the license restrictions set forth in Section 5; or (e) any content You submit, post, or transmit through the Site.

D. Accessibility

We are committed to making Our Site accessible to individuals with disabilities and strive to meet applicable accessibility standards. If You experience difficulty accessing any content or functionality on the Site due to a disability, please contact Us at support@change-decoded.com and We will make reasonable efforts to provide the information or functionality through alternative means. We make no warranty that the Site is fully compliant with any particular accessibility standard.

11. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of South Dakota, without regard to its conflict of law principles.

A. Informal Resolution

Before initiating any formal dispute resolution proceeding, You agree to contact Us at support@change-decoded.com and provide a written description of the dispute, Your proposed resolution, and Your contact information. We will attempt to resolve the dispute informally within thirty (30) days of receiving Your notice. If We are unable to resolve the dispute informally within that period, either party may proceed to mediation as described below.

B. Mediation

If informal resolution is unsuccessful, the parties agree to submit the dispute to non-binding mediation before a single mediator mutually agreed upon by the parties, to be conducted in Lincoln County, South Dakota or via videoconference. The costs of mediation shall be shared equally by the parties unless otherwise agreed. Either party may withdraw from mediation and pursue other available remedies if mediation does not result in resolution.

C. Small Claims

Notwithstanding the foregoing, either party may bring an individual claim in small claims court if the claim qualifies for small claims jurisdiction in Lincoln County, South Dakota. Nothing in these Terms prevents either party from seeking injunctive or other equitable relief in a court of competent jurisdiction to prevent irreparable harm pending dispute resolution.

D. Jurisdiction and Venue

For any disputes not subject to mediation or small claims, You agree that exclusive jurisdiction and venue shall lie in Lincoln County, South Dakota, and You consent to personal jurisdiction in those courts.

E. Waiver of Class Action

TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDING WILL BE CONDUCTED ON AN INDIVIDUAL BASIS ONLY, AND NOT AS A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

12. Modifications to the Site and Terms

We reserve the right to modify, suspend, or discontinue the Site or any content, product, or service at any time without notice or liability. We also reserve the right to modify these Terms at any time.

When We make material changes, We will update the “Last Updated” date at the top of these Terms. Your continued use of the Site after changes are posted constitutes Your acceptance of the updated Terms. We encourage You to review these Terms periodically.

13. Termination

We reserve the right to suspend or terminate Your access to the Site, Your account, or any product or service, at any time and for any reason, including if We believe You have violated these Terms. Upon termination, Your license to access the Site and Your account will terminate immediately. With respect to digital products You have lawfully purchased and already downloaded to Your device prior to termination, Your license to use those specific downloaded files for the permitted purposes described in the License Grant and Permitted Use section of these Terms will survive termination, provided that Your termination was not the result of a violation of these Terms involving unauthorized use or infringement of the Company’s intellectual property. If Your account is terminated for cause, all license rights terminate immediately and You must cease all use of any downloaded content. Termination does not entitle You to a refund except as expressly provided in Our Refund Policy.

Sections of these Terms that by their nature should survive termination will survive, including but not limited to Sections 6 (Intellectual Property), 7 (No Professional Advice), 8 (Prohibited Conduct – Chargeback Remedies), 10 (Disclaimers and Limitation of Liability), 11 (Governing Law and Dispute Resolution), and 14 (General Provisions).

14. General Provisions

  • Entire Agreement. These Terms, together with Our Privacy Policy, Terms of Purchase, Refund Policy, and Website Disclaimer (each incorporated herein by reference), constitute the entire agreement between You and Change Decoded, LLC with respect to Your use of the Site and supersede all prior agreements and understandings.

  • Severability. If any provision of these Terms is found by a court or arbitrator of competent jurisdiction to be invalid, illegal, or unenforceable under applicable law, that provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, severed from these Terms, and the remaining provisions shall continue in full force and effect without diminishment. The invalidity or unenforceability of any provision in one jurisdiction shall not affect the validity or enforceability of that provision in any other jurisdiction. The parties agree that any invalid or unenforceable provision shall be replaced by a valid and enforceable provision that achieves, to the greatest extent possible, the economic, legal, and commercial objectives of the original provision.

  • No Waiver. No failure or delay by the Company in exercising any right, power, or remedy under these Terms shall operate as a waiver of that right, power, or remedy. No single or partial exercise of any right, power, or remedy shall preclude any other or further exercise thereof. No waiver of any breach or default shall be deemed a waiver of any subsequent breach or default of the same or any other provision. Any waiver by the Company must be in writing signed by an authorized representative of the Company to be effective.

  • No Assignment. You may not assign, transfer, delegate, sublicense, or otherwise dispose of any of Your rights or obligations under these Terms without Our prior written consent. Any purported assignment in violation of this provision shall be null and void and of no force or effect. We may freely assign, transfer, or delegate Our rights and obligations under these Terms, in whole or in part, including in connection with a merger, acquisition, reorganization, or sale of all or substantially all of Our assets, without Your consent and without notice to You, provided that the assignee assumes all of Our obligations under these Terms.

  • Force Majeure. The Company shall not be liable for any failure or delay in the delivery of Products (including Physical Products and Digital Products) or the performance of any obligation under these Terms to the extent that such failure or delay is caused by circumstances beyond the Company's reasonable control, including but not limited to acts of God, natural disasters, pandemic or public health emergency, fire, flood, earthquake, governmental action or regulation, internet or telecommunications outages, cyberattacks, labor disputes, war, terrorism, or other events of force majeure. In the event of a force majeure event, the Company's obligations under these Terms shall be suspended for the duration of the event. The Company will make reasonable efforts to notify You of a force majeure event and to resume performance as soon as reasonably practicable. A force majeure event does not excuse Your payment obligations for Products already delivered prior to the event.

  • Relationship of the Parties. Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between You and Change Decoded, LLC.

15. Contact Us

If You have questions about these Terms, please contact Us at:

CHANGE DECODED, LLC

WWW.CHANGE-DECODED.COM

SUPPORT@CHANGE-DECODED.COM